The all-in-one platform for pet grooming businesses
Withers is a software platform for pet grooming businesses. It helps salons manage appointments, client records, booking requests, and service-related customer communications.
Businesses using Withers may send SMS messages to their customers for appointment confirmations, reminders, schedule updates, arrival updates, service completion notices, and customer support.
Clickable tour: Open sample salon — works on phone and desktop; nothing is saved.
Trusted by groomers using
Salon Grooming
Mobile Grooming
Dog Daycare
Pet Spas
Multi-location
Our story
Why we built Withers
I spent years behind the grooming table before I ever wrote a single line of code. I know what it's like to wrestle a wet dog that won't stand still, work through a packed schedule, answer nonstop customer texts, and still try to run a business at the end of the day.
Every software platform I tried felt like it was built by people who had never groomed a dog.
So I built the software I always wished existed.
Withers is named after the withers — the highest point of a dog's shoulders. It's the standard reference point used to measure a dog's height, and it's a term every experienced groomer, trainer, breeder, and veterinarian knows. We chose the name because it reflects our roots in the pet care industry and our commitment to building software specifically for the professionals who dedicate their lives to it.
Withers was created by a groomer, for groomers. Every feature comes from real experience, real frustrations, and real conversations with professionals who do this every day. Nothing was added because it sounded good in a boardroom or looked good in a marketing brochure. Every feature exists because it solves a real problem we faced behind the grooming table.
This isn't software built for the pet industry by outsiders. It's software built by someone who's lived the job, understands the challenges, and believes groomers deserve technology designed around the way they actually work.
Mauricio DFounder, Withers
Everything you need
Run your grooming business from one simple app
Scheduling, clients, intake, online booking, boarding, daycare, messages, and payments in one place — so you can focus on the pets.
One salon or one van
Solo
$59.99/month
Billed monthly
Grooming for a single salon or a single van. Retail and the register stay included.
1 salon or 1 mobile van — not both
Grooming schedule, clients, pets, and staff
Online booking, intake, agreements, and vaccines
800 texts a month, reminders, and a visit-status link
Checkout, deposits, payroll, retail, and register
Cancel anytime — no long-term contracts
Boarding and daycare
A second salon or van
Full platform
Withers
$129/month
Billed monthly
One subscription for the full platform: schedule, clients, online booking, boarding, daycare, messages, checkout, and reports.
Grooming, boarding, daycare, and mobile on one schedule
2 salons, 2 vans, or 1 of each
Online booking, intake, agreements, and vaccines
1,000 texts a month, reminders, and a private visit-status link
Checkout, deposits, payroll, retail, and reports
Cancel anytime — no long-term contracts
Day & week schedule
Salon and mobile on one calendar, with staff columns, business hours, and closed days. Book several pets in one household visit, drag to move or resize, and search the next open slot.
Clients & pets
Household profiles with notes, alerts, vaccines, tags, and photos. Import from Excel or CSV with column mapping, a preview, and duplicate checks before anything is saved.
Intake & agreements
Share a link. Clients fill out the form, sign the service agreement, and add vaccine dates. Accept turns the submission into a pet profile.
Online booking
Public booking page and pet parent hub for grooming, boarding, and daycare. You accept or change the request before it hits the calendar. Card on file, deposit, or prepay when you require them.
Boarding
Kennel board for arrivals, pets in house, and departures. Care log for feeding, medication, and play time. Check out when the stay ends.
Daycare
Today’s roster shows who is here, who is expected, and who has checked out. Set a room limit, check pets in and out, and keep a waitlist when you are full.
Waitlist & repeat visits
Waitlist for grooming, boarding, and daycare. Offer an open slot when someone cancels. Book the next visit, or a series every few weeks.
Messages
Confirmations, reminders, and a shared inbox. English and Spanish templates. Clients opt in on booking or intake; reply STOP to opt out.
Visit status link
One private link per visit. Families follow today’s groom in the phone browser — no app install. A household visit lists every pet on that same link. Preview
Checkout & payments
Card, cash, tips, discounts, and promo codes. Deposits, store credit, and refunds. Send a receipt the client can open again. Connect Stripe in Withers Flow.
Reports
Summary and Books for the morning totals, plus lists you can print or export: payments, invoices, deposits, and every visit. Tips and sales tax stay separate from service sales.
Staff, payroll & retail
Staff schedules, days off, and a service menu with prices and times. Payroll from paid visits (commission, hourly, or salary). Optional shop inventory and a register.
Coat DNA & report cards
Keep clip style and behavior on the pet. Grooming visits open a Coat Forecast. Send a grooming report card after the visit, and ask for a review by text.
Rewards & mobile routes
Optional household points on service spend, redeemed at checkout. For mobile days, Smart Map orders the stops and can write those times back onto the schedule.
For pet parents
Visit status tracker
Send one private link per appointment. Families follow today’s groom like a food-delivery tracker — calm updates, fewer “is he done yet?” calls, and a polished moment when the pet is ready.
What the link shows
The page mirrors how you move the visit through Withers: pet name and appointment time at the top, then a horizontal progress rail with clear stages (for example on schedule, confirmed, grooming, complete).
No app install — works in the phone browser from text or email.
Token-only access — each URL is unique to that visit; nothing to sign up for.
Pickup-ready messaging — when you mark the appointment complete, the page can surface short pickup hints so owners know what to do next.
Your live page pulls real appointment data from your salon’s Withers account.
On grooming visits
Coat DNA — the fingerprint your salon builds over time
Coat DNA lives on the pet profile. On a grooming appointment, open the Coat DNA tab for a Coat Forecast built from that profile, visit history, and local weather when it is available. Boarding and daycare visits do not show that tab.
Every dog that comes through your door adds to a living coat profile: clip notes, behavior, and visit history that the forecast can use the next time they are on the book.
Open a grooming appointment and the Coat DNA tab shows a Coat Forecast — matting, shedding season, behavior notes already on the pet, extra time when humidity is high, and add-ons they have had before.
Weather-aware context — humidity, temperature, and season for your city, cross-referenced with that dog’s coat history (think Husky in Florida summer vs. October).
Gets smarter with tenure — the longer you run on Withers, the more defensible the edge: your dogs, your groomers, your climate patterns — not a generic template.
At the desk — use the forecast to block extra time for matting or mention de-shed season before the pet is on the table.
The forecast reads that pet’s Coat DNA, notes, and past services, plus humidity near the address in Settings when weather is available. It does not change the appointment until you do.
“Hey Sarah — I looked at Biscuit’s forecast this morning. With this humidity we are expecting some matting, so I blocked an extra twenty minutes. It also looks like his annual shed — want me to add a de-shed today?”
Biscuit · Friday 10:00
Coat Forecast · illustrative example
Matting — Last four April visits averaged matting index 7/10. Coat worsens in humidity; Miami-style week (~84% RH). Suggest +20 min.
Shedding — Typical mid-April blowout. De-shed not booked since last April → offer at check-in.
Anxiety — Last three visits: longer dryer step. Jean P has best completion rate — already assigned.
Revenue — Teeth brushing absent 6+ months; last add-on correlated with 18% tip.
The card above is an example of the kind of hint Coat Forecast can show. What you see in the app depends on that pet’s history and your salon address.
Simple setup
Up and running in minutes
1
Create your account
Create your account and start setup in minutes.
2
Set up your business
Add your services, pricing, groomers, and working hours. Takes about 10 minutes.
3
Add your first client
Create a pet profile or send your intake form link — clients fill it out themselves.
4
Start booking
Book from the schedule, accept online requests, set up repeat or recurring series, and check out when the visit is done. Subscribe on withers.pet from $59.99/month when you are ready.
Plans
Solo or the full platform
Solo is $59.99/month for one salon or one van. Withers is $129/month with boarding, daycare, and a second location. Cancel anytime.
What’s included
Solo is grooming only. The full plan adds boarding, daycare, and a second salon or van.
Solo · $59.99 — 1 salon or 1 van, 800 texts, retail and register. No boarding or daycare.
Withers · $129 — grooming, boarding, daycare, and mobile, with 2 locations and 1,000 texts.
Both include online booking, intake, checkout, payroll, and cancel anytime.
Got questions?
Frequently asked questions
How much does Withers cost?
Solo is $59.99/month for one salon or one van, with 800 texts, retail, and the register. Withers is $129/month for the full platform, including boarding, daycare, and a second location. You are billed through Stripe. Cancel anytime from your account.
How fast can I get started?
Most salons can be up and running the same day. Create an account, add services and staff, then start booking right away.
Can I use Withers for both mobile and salon grooming?
Yes! Withers is built for both. Every appointment is tagged as salon or mobile, and your schedule, reports, and payroll all reflect the difference. You can run a hybrid operation from one account.
How do the SMS reminders work?
SMS reminders use a secure provider (Twilio). Your deployment sets the sending number; you toggle reminders in Settings. We handle the wiring so you do not have to write code.
Can I send intake forms to new clients?
Yes. Build your intake form inside Settings, copy the shareable link, and send it via text or email to new clients. They fill it out, sign your grooming agreement digitally, and the submission automatically saves to their pet profile.
Can I cancel anytime?
Absolutely. Cancel any time from your account settings — no questions asked, no cancellation fees. Your data remains accessible for 30 days after cancellation.
Ready to grow your grooming business?
Join 200+ groomers who manage their business smarter with Withers.
