Withers · Privacy Policy
Withers is a software platform for pet grooming businesses at withers.pet. This Privacy Policy explains how Withers handles information for business users and their service-related workflows.
We collect account, business, and operational data required to provide the platform, including appointment, client, and communication records entered by business users.
We use information to provide and improve Withers, operate scheduling and client workflows, support service-related communications, and maintain platform security and reliability.
Withers may process phone numbers and SMS consent information on behalf of pet grooming businesses using the platform. SMS messages are used only for service-related communications, such as appointment confirmations, reminders, schedule updates, arrival updates, service completion notices, and customer support.
Mobile opt-in consent and phone numbers collected for SMS purposes are not shared, sold, rented, or transferred to third parties for marketing or promotional purposes.
Customers may opt out of SMS messages at any time by replying STOP, or request help by replying HELP.
Businesses using Withers are expected to obtain proper SMS consent before messaging customers. Customers may opt out at any time by replying STOP.
Withers does not sell customer or mobile opt-in data. Information is shared only with service providers required to operate the platform and deliver service-related communications.
Withers uses technical and operational safeguards to protect platform data, including authenticated access controls and secure data handling practices.
For privacy or compliance questions, contact support@withers.pet.