The all-in-one platform for pet grooming businesses
Withers is a software platform for pet grooming businesses. It helps salons manage appointments, client records, booking requests, and service-related customer communications.
Businesses using Withers may send SMS messages to their customers for appointment confirmations, reminders, schedule updates, arrival updates, service completion notices, and customer support.
Clickable tour: Open sample salon — same app you use after signup; nothing is saved.
Trusted by groomers using
Salon Grooming
Mobile Grooming
Dog Daycare
Pet Spas
Multi-location
Everything you need
Run your grooming business from one simple app
No more juggling spreadsheets, paper forms, and scattered texts. Withers brings scheduling, clients, intake, booking, and payments into one place — so you can focus on the pets.
All features included
Withers
$99/month
Billed monthly
No feature limits. One subscription for schedule, clients, intake, online booking, recurring visits, reminders, and reporting.
Unlimited appointments and customer records
Digital intake, agreements, and vaccination tracking
Online booking requests, reminders, and recurring series
Staff tools, checkout, commissions, and reports
Cancel anytime — no long-term contracts
Day & week schedule
Salon vs mobile blocks, staff columns, business hours, and quick booking from open slots — with support for online holds and occupancy-aware booking.
Pet & customer profiles
Clear separation between pet and household contact. Timestamped staff notes, optional alerts for allergies & behavior, and quick tags for common health scenarios.
Import clients (Excel)
Bring pets and owners from another system with .xlsx / .csv. Column mapping, dry-run preview, and duplicate detection before anything hits your live list.
Client intake (Withers link)
Configurable built-ins, vaccination block, custom questions, live preview, and submissions in one inbox — ready to convert into a pet profile in a tap.
Online booking
Public booking page, pending request queue, accept/decline flow, and slot finder that respects staff, duration, and how busy the day already is.
Visit status tracker
Share a private link so pet parents follow today’s groom like a delivery tracker — checked in, on the table, finishing up, ready for pickup — no app install, with pickup hints when you mark the visit complete. Preview
Repeat & recurring visits
Repeat once from the last visit’s groomer & service, or book a series every N weeks with an end date — we search for open slots automatically.
Checkout & invoices
Take payment from the appointment drawer, discounts, tips, invoice numbers on the pet record, and a clear path from booked → completed → paid.
Staff & services
Team profiles, visit types (salon / mobile), service catalog with slot lengths, and groomer specialties so the right work lands on the right calendar.
Dashboard & payments view
At-a-glance revenue and activity plus a dedicated payments area — so front desk and owner both see the same numbers.
For pet parents
Visit status tracker
Send one private link per appointment. Families follow today’s groom like a food-delivery tracker — calm updates, fewer “is he done yet?” calls, and a polished moment when the pet is ready.
What the link shows
The page mirrors how you move the visit through Withers: pet name and appointment time at the top, then a horizontal progress rail with clear stages (for example on schedule, confirmed, grooming, complete).
No app install — works in the phone browser from text or email.
Token-only access — each URL is unique to that visit; nothing to sign up for.
Pickup-ready messaging — when you mark the appointment complete, the page can surface short pickup hints so owners know what to do next.
Your live page pulls real appointment data from your salon’s Withers account.
Vision · on the roadmap
Coat DNA — the fingerprint your salon builds over time
Beta disclaimer: Coat DNA and Coat Forecast are not live product guarantees. Everything in this section is exploratory — screens, timing, and capabilities can change or ship later than described.
Every dog that comes through your door adds to a living coat profile: not just notes or photos, but structured signal that gets sharper visit after visit. Here is where Withers is headed.
After enough history, we want every upcoming appointment to open with a Coat Forecast — matting risk, shedding seasonality, behavior patterns on specific steps, prep-time hints, and thoughtful upsell prompts grounded in your data.
Weather-aware context — humidity, temperature, and season for your city, cross-referenced with that dog’s coat history (think Husky in Florida summer vs. October).
Gets smarter with tenure — the longer you run on Withers, the more defensible the edge: your dogs, your groomers, your climate patterns — not a generic template.
Client experience — when the desk already blocked extra time for humidity matting and mentions de-shed season from the forecast, owners notice. That is the bar we are designing toward.
No grooming software today connects schedule, coat condition signals, local weather, prep time, and revenue prompts in one place automatically. We think that combination is worth building — carefully, transparently, and only when the predictions deserve your trust.
“Hey Sarah — I looked at Biscuit’s forecast this morning. With this humidity we are expecting some matting, so I blocked an extra twenty minutes. It also looks like his annual shed — want me to add a de-shed today?”
Biscuit · Friday 10:00
Coat Forecast · illustrative example
Matting — Last four April visits averaged matting index 7/10. Coat worsens in humidity; Miami-style week (~84% RH). Suggest +20 min.
Shedding — Typical mid-April blowout. De-shed not booked since last April → offer at check-in.
Anxiety — Last three visits: longer dryer step. Jean P has best completion rate — already assigned.
Revenue — Teeth brushing absent 6+ months; last add-on correlated with 18% tip.
Screen above is a concept preview, not a live product screen. Ship order, data requirements, and pricing will be announced when we are ready.
Simple setup
Up and running in minutes
1
Create your account
Create your account and start setup in minutes.
2
Set up your business
Add your services, pricing, groomers, and working hours. Takes about 10 minutes.
3
Add your first client
Create a pet profile or send your intake form link — clients fill it out themselves.
4
Start booking
Book from the schedule, accept online requests, set up repeat or recurring series, and check out when the visit is done. Subscribe on withers.pet from $99/month when you are ready.
Plans
One simple plan for every groomer
All Withers features are included for $99/month. Subscribe when you are ready. Cancel anytime.
What you get either way
Core grooming workflows — schedule, clients & pets, intake, booking requests, checkout, and imports — stay in the product roadmap for every shop we onboard.
Excel / CSV import with mapping and duplicate checks
Pet notes, alerts, and staff-visible health context
Repeat-once and recurring series booking
Got questions?
Frequently asked questions
How much does Withers cost?
Withers is $99/month for the full platform (see the Plans section for the live list). You are billed through Square when you add a card at signup. Cancel anytime from your account.
How fast can I get started?
Most salons can be up and running the same day. Create an account, add services and staff, then start booking right away.
Can I use Withers for both mobile and salon grooming?
Yes! Withers is built for both. Every appointment is tagged as salon or mobile, and your schedule, reports, and payroll all reflect the difference. You can run a hybrid operation from one account.
How do the SMS reminders work?
SMS reminders use a secure provider (Twilio). Your deployment sets the sending number; you toggle reminders in Settings. We handle the wiring so you do not have to write code.
Can I send intake forms to new clients?
Yes. Build your intake form inside Settings, copy the shareable link, and send it via text or email to new clients. They fill it out, sign your grooming agreement digitally, and the submission automatically saves to their pet profile.
Can I cancel anytime?
Absolutely. Cancel any time from your account settings — no questions asked, no cancellation fees. Your data remains accessible for 30 days after cancellation.
Ready to grow your grooming business?
Join 200+ groomers who manage their business smarter with Withers.
